Penn National Gaming, Inc.

UX Lead - Player Account & Internal Tools REMOTE

Job ID
Penn Interactive Ventures - Philadelphia
Regular Full-Time
Interactive Gaming & Product/Project Management


Penn Interactive (PI) is an interactive gaming company headquartered in Philadelphia. PI is the digital arm of Penn National Gaming (NASDAQ: PENN), the largest regional casino operator in the U.S.). Our mission is to challenge the norms of the gaming industry by building an immersive interactive gaming experience that is responsible, innovative, and fun. Through our partnership with Barstool Sports, we are hoping to continue to launch our online sportsbook and iCasino across the US.  We are committed to helping our team members grow and succeed.  We believe that hiring talented individuals that love what they do will help us win!


The UX Lead oversees all UX activities in a given area of focus. Reporting to the Director of UX, you will lead a team of designers from strategy to execution to ensure human-centered design is central to everything we do. In this role, you work cross-functionally with stakeholders across the business as a champion of clean, cutting-edge UX, and the processes that make these happen. As a member of the UX leadership team, you’ll be accountable for the growth of our practice and development of our team members.

Your daily responsibilities include

  • Lead a team of UX designers and support on larger, high-profile projects as needed
  • Partner with Product, Development, Architecture, and Business Intelligence to define the medium to long-term vision for your vertical(s) by rallying around user pain points and outcomes
  • Work closely with UX Research Leads to ensure alignment and focus on generative research needs
  • Work to unblock design team members and help to remove impediments and distractions
  • Grow designer’s ability to prioritize work and guide the design process so they understand when to explore and when to execute on a solution quickly
  • Demonstrated commitment to UX documentation – user flows, sitemaps, prototypes, etc.
  • Evangelize the importance of data driven decision making
  • Lead with process, but be flexible to unique scenarios, projects, and personnel
  • Put forth a strategic, component-based approach to UI design that ensures consistency while playing an active role in the evolution of our Design System
  • Be on the lookout for process updates and/or tools that can optimize performance 
  • Balance direction with empowerment – create a working environment where designers are supported, but can also make independent decisions 
  • Lead team members with a variety of working styles
  • Lead the team resiliently through changes in scale, priorities, and pace


  • 5+ years of experience in UX design
  • 2+ years managing UX teams
  • Bachelor’s Degree in a related field (Human-Computer Interactions, Graphic Design, etc.)
  • A love for fast-paced, no-ego environments where the primary goal is to do whatever it takes to get the job done
  • Understanding of Design Sprints, Lean UX, and Design Thinking
  • Design versatility – you are comfortable taking on and leading both UX and visual design tasks 
  • A portfolio or example of relevant UX Design work that highlights your ability to align cross-functional teams around a common pain point or outcome
  • Experience working as a member of a cross-functional, agile, product development pod and executing projects from start to finish
  • Experience in working with user researchers, UX designers, copywriters, engineers and product managers to drive strategy, vision, and execution
  • Ability to translate client goals into experiences that developers can implement
  • Incredible attention to detail and meticulous organization
  • Experience in managing, recruiting, and growing a UX team
  • A user-centered approach to product design
  • Comfortable juggling a wide range of responsibilities at the same time
  • Collaborative approach to working with others
  • Proficiency in all major tools of the trade: Sketch, Zeplin, Adobe CS, Miro, etc.
  • Experience designing for all mobile platforms with iOS being the most important


Bonus Points for:

  • Experience or passion designing accessible experiences
  • Prior experience partnering with a dedicated User Research team
  • Passion for the sports betting and gaming industries 
  • Prior experience working in sports betting/gaming

Something to leave you with

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.





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