Penn National Gaming, Inc.

Responsible Gaming Analyst

Job ID
Penn Interactive Ventures - Philadelphia
Regular Full-Time
Legal, Audit, Compliance & Risk


Penn Interactive (PI) is an interactive gaming company headquartered in Philadelphia. As the digital arm to Penn National Gaming (NASDAQ: PENN), the largest regional casino operator in the U.S., ), the largest regional casino operator in the U.S., we are poised for fast-paced growth in the sports betting and online casino space and have partnered with Barstool Sports to launch an online sportsbook and casino, and Barstool branded physical sportsbooks.


The Responsible Gaming Analyst will be responsible for assisting with responsible gaming compliance matters for the real money interactive sportsbook and online casino under any of the Penn National Brands, including but not limited to Barstool Sportsbook and iCasino, MyChoice iCasino (, MyChoice Social Casino and They will act as a resource to the Responsible Gaming Program Manager and Casino and Sportsbook teams and ensure that the digital business is aligned with RG Compliance’s best practices across Penn National Gaming.


The successful candidate will be capable of delivering results with and through colleagues and peers, both cross-functionally and cross-jurisdictionally. As the business rapidly grows, the Responsible Gaming Analyst will assist with responsible gaming operations and ongoing responsible gaming evaluation.  


The position will also play a vital role in key areas such as: Input and maintenance of self-excluded and/or excluded individuals, responsible gaming investigations, monitoring social media and customer service interactions that pertain to responsible gaming, preparing weekly/monthly/quarterly/yearly responsible gaming reports, drafting new state launch documents for regulatory submission, and analysis of self-exclusion and/or exclusion information to ensure full compliance with state regulations.

The working schedule of this role is Wednesday-Sunday.

Your daily responsibilities include

The following and other duties may be assigned as necessary:


  • Daily input and ongoing analysis of self-exclusion and/or exclusion information provided by each state to ensure full compliance with state regulations.
  • Responsible for assisting the Responsible Gaming Program Manager and various team members to draft and review interactive sportsbook and online casino Compulsive Problem Gambling Plans for each state of operations.
  • Weekly/Monthly/Quarterly/Yearly support preparing regulatory reports as needed by Responsible Gaming Program Manager, the Compliance Team, or regulators.
  • Assist the Responsible Gaming Program Manager, and Compliance Department, to monitor compliance with RG procedures relating to player experience, social media, and VIP.
  • Support review of on-site content, such as Patron Protection / Responsible Gaming Page.
  • Assist with the tracking, monitoring, and submission of regulatory incidents.
  • Conduct analyses of operational processes to identify areas to improve efficiency and reporting, and assist with developing internal policies and operating procedures
  • Assist with identifying and anticipating issues that may negatively impact business and develop/implement operations-based solutions.
  • Communicate verbally and in written format summaries of reportable incidents.
  • Perform other duties, as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.


  • Bachelor’s Degree required. Preference in legal, auditing or regulatory related field.
  • 1+ years of work experience within a similar role. Experience in the Gambling industry is a plus.
  • Ability to understand and adhere to any regulatory standards and changes.
  • Ability to analyze and document necessary business processes.
  • Ability to make effective decisions under pressure.
  • Ability to think analytically and be a problem solver.
  • Ability to understand regulatory requirements for RG, operations, and products.
  • Ability to effectively communicate with Gaming Regulators.
  • Ability to apply responsibilities to everyday business situations with minimal direction; prioritizes effectively.
  • Detail oriented, organized, and able to manage time efficiently. Effectively communicate with excellent execution to ensure the achievement of personal and company objectives.
  • Results oriented, goal oriented and self-motivated.
  • Experience in gathering and understanding requirements and the ability to negotiate the “Right Solution” for the business while meeting all regulatory expectations.
  • Must possess a high level of organizational skills.
  • Must be detail oriented.
  • Must be able to meet deadlines and to work under the pressure of short time constraints.
  • Must be able to develop and maintain cordial and professional relationships with all levels of the business.
  • Must be available to work weekend hours.

Something to leave you with

Penn Interactive is committed to helping our team members live their best, healthy life. We offer unique and competitive benefits that help our team members stay healthy and safe.  Some of our competitive benefits include:

  • Flexible paid time off options and holiday time
  • A multi-carrier marketplace that has a wide array of medical, dental, and vision insurance options
  • 401K saving & matching program
  • Collaborate and flexible working environments



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