MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Familiarize yourself with service standards for the restaurant, especially table setups, beverage service and prebusing of tables.- Clean and set each table completely before going to another.- Clear all dirty dishes, wipe table with clean cloth, clean ashtrays, wipe booths and chairs. Reset table completely and properly.- Stock service stations, glasses, cups, silverware, etc.- Keep restaurant clean, floors, carpet, service stations, etc.- Handle all silver, glass and China in a sanitary manner, from the handles of silverware and cups, to the bottom of glasses.- Assist wait persons if possible, never neglect your own duties to get beverages, etc. for Wait Persons.- Never pick up money or guest checks from tables.- Supply the sidestand with bulk supplies.- Empty garbage from the sidestand areas.- Remove condiments and re-useable from bus carts.- Break down side station.- Perform related tasks as dictated by your supervisor.- Coffee urns are to be maintained and cleaned.- Maintain milk dispenser, juice machine, ice tea machine, soda dispenser and clean dispensing units.- Make sure all stations are clean and stocked before the end of your shift.- Must provide courteous and friendly service to all customers and staff.- Performs related work as requested. The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the grant date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants.- Discounted bus tickets - Hot meal served by the Leadership team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess.- Adheres to established department and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. - Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required. - Maintains equipment as required in accordance with established guidelines and safety procedures.- Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures. - Resolves service issues according to established guidelines. - Assists in Bar/Beverage set-up.
- Pre-bus, clear, and reset tables - Keep the server stations stocked and replenish necessary items including glassware, ice, straws, napkins, dishware, silverware, condiments, etc. - Respond to guest requests or place guest in contact with appropriate person for assistance- Ensure all tables and dining area are immaculately clean and properly set- Uphold Ameristar quality standards of all food and beverage- Abide by Health Department safety standards- Ensure all established cost controls are followed - Responsible for all routine side-work; opening, during-service, closing functions and checklists, etc.
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established departmental and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. - Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (e.g., coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required. - Maintains equipment as required in accordance with established guidelines and safety procedures. - Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with departmental procedures. - Resolves service issues according to established guidelines. - Assists in Bar/Beverage set-up. - Maintains strict confidentiality in all company matters.
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established department and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, solid linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. - Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (e.g., coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required. - Maintains equipment as required in accordance with established guidelines and safety procedures. - Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures. - Resolves service issues according to established guidelines. - Assists in Bar/Beverage set-up. - Maintains strict confidentiality in all company matters.
- Responsible for clearing all table and resetting them for new seating in accordance with venue standards.- Ensure each table is ready for guests arrival in accordance with venue standards.- Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables.- Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them.- Monitor tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area.- Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards.- Attendance at pre-shift meetings.- Responsible for maintaining a regular and consistent attendance record.- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.- Declare tips through time and attendance system at the end of each shift.
- Provides exceptional guest service to all internal guests- Provides table maintenance to guests including bussing dishes and resetting tables.- Assists servers with running food and presenting dishes to guests- Maintains a clean work station.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Assist server with guests’ dining experience.- Responsible for clearing all tables and resetting in accordance with department standards. - Monitor tables to assess guests’ needs; anticipate and respond to guest requests when meal has been completed while keeping table clear to provide a clean, neat, eating area. - Restock and clean assigned station at the end of each shift in accordance with department standards.- Maintains cleanliness of designated areas as directed in accordance with established department standards.- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.- Meet department uniform, appearance and grooming requirements.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Assist server with guests’ dining experience.- Responsible for clearing all tables and resetting in accordance with department standards. - Monitor tables to assess guests’ needs; anticipate and respond to guest requests when meal has been completed while keeping table clear to provide a clean, neat, eating area. - Restock and clean assigned station at the end of each shift in accordance with department standards.- Maintains cleanliness of designated areas as directed in accordance with established department standards.- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.- Meet department uniform, appearance and grooming requirements.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.
- Responsible for supervising staff and the overall daily management of the Cage on a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.- Assists with guest inquiries while monitoring and applying service recovery within authorized levels.- Reviews and approves Cage documentation based on established levels of authorization.- Prepares/reviews currency transactions reports, in absence of Shift Manager, on assigned shift.- Verifies vault accountability at end of assigned shift.- Verifies Credit line availability, in absence of Shift Manager, on assigned shift.- Responsible for verification of main bank and window cashier drawers.- Responsible for authorizing checks.- Prepares customer deposit and safekeeping log.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures.- Maintains strict confidentiality in all departmental and company matters.
Processes transactions with customers related to chip transactions, check cashing, marker issuance/redemption, frontmoney/safekeeping issuance/redemption, coupon redemption, cash back redemption and Credit card advance issuance. This position also handles any monetary transactions with all inter-departmental personnel. This is a fast-paced area requiring diversification in job responsibilities. Essential Functions - issue and accept return of banks for all departments in the casino. - Exchange currency and coin for all departments. - Cash-out cocktail and valet employee tips. - Sell chips to gaming guests - Redeem chips to gaming guests - Redeem coupons to gaming guests - issue cage markers to gaming guests - Redeem cage/pit markers for Credit patrons - Process personal checks for gaming guests - Process cash advance checks for gaming guests - Process cash back vouchers for gaming guests - Process jackpot payouts for slot department - Process all taxable documents for jackpots - Process chips for table fills - Process chips for table credits - Adhere to Michigan Gaming Regulation requirements. - Secure and document all recordable transactions made with Company assets. - Balance all paperwork associated with department. - Other job-duties as assigned. - Conduct themselves in a professional manner at all times. - Exhibit excellent customer service skills.
The cage cashier is responsible for collecting money from gamblers, processing payments, depositing money into the casinos bank, making sure all transactions are accurately recorded, and paying out winners. The ideal candidate is someone who pays great attention to detail by counting correctly, identifying counterfeit bills, and correcting errors. They should also have solid math skills as they will be dealing with many transactions and large amounts of money. Lastly, the candidate should have stellar communication skills and the ability to communicate effectively with customers and explain casino policies. ESSENTIAL RESPONSIBILITIES - Maintains security and accountability over all funds, including: Cash and cash advances, Front money, Gaming chips, Jackpot payouts, Kiosk collection, Markers, Personal checks, Promotional coupons, and Slot vouchers - Executes accurate reports, as needed, including: Balancing banks, closeout reports, daily deposits, table fills and credits, reconciliation of kiosks, check cashing applications, and subsidiary reports- Demonstrates outstanding internal and external service
• Deliver internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.).• Respond to the needs of guests, and accurately handle guests’ monetary transactions; has the resiliency to deal with difficult customers.• Cashes and exchanges currency, checks, money orders, cashier checks, coins, tokens or gaming chips for customers and employees.• Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day; maintains accountability over a cashier drawer.• Perform numerous telephone functions to and from central credit, other casinos, and departments within L’auberge Casino.• Open check-cashing cards (requires making credit inquiries).• Works with high limit customers to ensure they are provided with prompt, courteous and friendly service.• Performs all duties in a confidential manner.
The cage cashier is responsible for collecting money from gamblers, processing payments, depositing money into the casinos bank, making sure all transactions are accurately recorded, and paying out winners. The ideal candidate is someone who pays great attention to detail by counting correctly, identifying counterfeit bills, and correcting errors. They should also have solid math skills as they will be dealing with many transactions and large amounts of money. Lastly, the candidate should have stellar communication skills and the ability to communicate effectively with customers and explain casino policies. ESSENTIAL RESPONSIBILITIES - Maintains security and accountability over all funds, including: Cash and cash advances, Front money, Gaming chips, Jackpot payouts, Kiosk collection, Markers, Personal checks, Promotional coupons, and Slot vouchers - Executes accurate reports, as needed, including: Balancing banks, closeout reports, daily deposits, table fills and credits, reconciliation of kiosks, check cashing applications, and subsidiary reports- Demonstrates outstanding internal and external service
The cage cashier is responsible for collecting money from gamblers, processing payments, depositing money into the casinos bank, making sure all transactions are accurately recorded, and paying out winners. The ideal candidate is someone who pays great attention to detail by counting correctly, identifying counterfeit bills, and correcting errors. They should also have solid math skills as they will be dealing with many transactions and large amounts of money. Lastly, the candidate should have stellar communication skills and the ability to communicate effectively with customers and explain casino policies. ESSENTIAL RESPONSIBILITIES - Maintains security and accountability over all funds, including: Cash and cash advances, Front money, Gaming chips, Jackpot payouts, Kiosk collection, Markers, Personal checks, Promotional coupons, and Slot vouchers - Executes accurate reports, as needed, including: Balancing banks, closeout reports, daily deposits, table fills and credits, reconciliation of kiosks, check cashing applications, and subsidiary reports- Demonstrates outstanding internal and external service
Argosy Casino Riverside is looking for a Cage Cashier to join our team. - Exchange tickets for cash - Exchange cash equivalents for front money deposits - Exchange approved checks for cash - Answer patron questions and provide solutions with a professional demeanor - Provide professional representation at internal and external meetings and events - Ensure interactions with internal and external guests follow the guidelines of the “Eye, Hi, Good-bye” Program
SHIFT WILL BE 8P-430A OR 10P-630A, including weekends. Days off will be determined, but will be during the week. Argosy Casino Riverside is looking for a Cage Cashier to join our team. - Exchange tickets for cash - Exchange cash equivalents for front money deposits - Exchange approved checks for cash - Answer patron questions and provide solutions with a professional demeanor - Provide professional representation at internal and external meetings and events - Ensure interactions with internal and external guests follow the guidelines of the “Eye, Hi, Good-bye” Program
- Operates assigned bank or window according to procedure.- Verifies previous count sheet from assigned bank, or, if window, count sheet from the Main Bank.- Counts down bank or window at end of each shift and reconciles to the cage accountability.- Ensures that all key control procedures are executed according to established guidelines.- Ensures that contents of the banks are organized so they can be readily counted at shift changes.- Prepares and completes all job-related paperwork as approved in the internal Control Submission.- Assists with the NRT kiosk as needed in relation to emptying or filling the units.- Participates in and attends meetings as requested.- Completes Currency Transaction Reports as required by law.- Conducts “Verifications” (doubles) to ensure the accuracy of transaction being paid.- Maintains a clean, well-organized work area and environment.- Maintains strict confidentiality in all company matters.
- Supervises the Casino Cashiering operation in Cage on assigned shift in accordance with internal Contrond company procedures. - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Tests time stamps and jet sorts. - Reviews staffing levels and guest flow and assigns work areas to staff. - Reviews and approves check-cashing transactions as required. - Monitors checkout money to determine fill requirements. - Reviews close out procedures by Cashiers, ensures drawer balances, and notes all variances. - Investigates equipment or facility problems and notifies Shift Manager. - Investigates and resolves guest complaints or concerns in accordance with standard procedures. - Trains new team members and updates all team members on new procedures or policies. - Other duties as assigned
- Assist guests with all Cage operations, including but not limited to, check cashing, chip sales, credit application processing, redemptions, and credit transactions in a pleasant and professional manner, in compliance with internal controls.- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Counts drawer at start of shift, verifies cash amount, and documents according to standard procedure.- Issues chips and tokens to guests for cash.- Receives payments for markers and records in the computer system.- Deposits paid markers to the bank.- Redeems complimentary coupons in accordance with standard procedures.- Redeems chips or tokens for cash at guest request.- Cashes all checks within standard procedures.- Redeems payments, checks, front money, and safekeeping.- Verifies and processes Main Bank buys for gaming funds or fills.- Receives soft count drops into the Main Bank.- Prepares deposits to the Bank.- Balances the drawer at the end of the shift.- Redeems TiTO tickets as required by standard procedure.- Takes Credit applications, runs Credit reports, and maintains Credit files.- Other duties as assigned.
