Penn National Gaming, Inc.

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Summary: Provide a safe and secure environment for customers and for company property and employees.   Essential Duties And Responsibilities: - Observes and reports any and all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions. - Participates in court actions relating to gaming violations. - Learns and uses two card count system. - Learns all games in use and all procedures and cheating indicators of such games. - Writes proper reports as needed in a timely manner. - Responds to surveillance supervision and gaming control requests. - Responds to requests of all other departments when necessary. - Dispatches shuttle drivers and Security Officers based on business and guest needs. - Monitors Security entrance and issues vendor/visitor badges according to policy. - Answers and directs incoming guest calls in a professional manner. - issues sensitive and non-sensitive keys located in Security key boxes according to internal and state regulations. - Completes surveillance reviews including written reports and review of recorded footage in response to managements request. - Must be knowledgeable of all special events and promotional activities available to guests. - Presents oneself as a Credit to the Company and encourages others to do the same. - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and supervisors. - Adhere to all departments/company policies and procedures.  - Performs all other related and compatible duties as assigned.
Job ID
2021-79202
Type
Regular Full-Time
Category
Hidden (15273)
Property
Zia Park Casino Hotel Racetrack
Job Locations
US-NM-Hobbs
- Promote and maintain all steps of the ACES program with each patron and employee you may meet. - Greet all guests and assist our guests as necessary to ensure their satisfaction and return to the casino. - Provide security on assigned security posts: maintain high visibility; handle problem situations; watch for safety hazards; aid in medical situations if required. - Patrol buildings and grounds of the facility as directed. - Stand watch at assigned security posts in order to oversee the comfort, safety and security of our guests. - Provide security escorts for all monetary transfers, fills, and credits. - Assist customers: give directions, call cabs, assist with car trouble, etc. - Provide special assistance to disabled patrons as necessary. - Monitor all entry and exit from soft count, and vault, and maintains logs of these activities if required. - Dispatch other officers to various assignments and maintain activity log sheets. - Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure. - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures. - Must be knowledgeable of all special events and promotional activities available to guests. - Presents oneself as a Credit to the Company and encourages others to do the same. - Must work well under pressure and meet multiple and sometimes competing deadlines. - Must always demonstrate ethical and cooperative behavior with guests, co-workers and supervisors. - Adhere to all departments/company policies and procedures. - Performs all other related and compatible duties as assigned.
Job ID
2021-80467
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Zia Park Casino Hotel Racetrack
Job Locations
US-NM-Hobbs
- Promote and maintain all steps of the ACES program with each patron and employee you may meet. - Greet all guests and assist our guests as necessary to ensure their satisfaction and return to the casino. - Provide security on assigned security posts: maintain high visibility; handle problem situations; watch for safety hazards; aid in medical situations if required. - Patrol buildings and grounds of the facility as directed. - Stand watch at assigned security posts in order to oversee the comfort, safety and security of our guests. - Provide security escorts for all monetary transfers, fills, and credits. - Assist customers: give directions, call cabs, assist with car trouble, etc. - Provide special assistance to disabled patrons as necessary. - Monitor all entry and exit from soft count, and vault, and maintains logs of these activities if required. - Dispatch other officers to various assignments and maintain activity log sheets. - Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure. - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures. - Must be knowledgeable of all special events and promotional activities available to guests. - Presents oneself as a Credit to the Company and encourages others to do the same. - Must work well under pressure and meet multiple and sometimes competing deadlines. - Must always demonstrate ethical and cooperative behavior with guests, co-workers and supervisors. - Adhere to all departments/company policies and procedures. - Performs all other related and compatible duties as assigned.
Job ID
2021-80690
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Zia Park Casino Hotel Racetrack
Job Locations
US-NM-Hobbs
Responsibilities and job qualifications for each position and department vary and will be presented in further detail at the interview step of the hiring process. 
Job ID
2021-87337
Type
Regular Part-Time
Category
Other
Property
Ameristar Casino Hotel Council Bluffs
Job Locations
US-IA-Council Bluffs
Many Opportunities to choose from all offering growth opportunity for driven/dedicated team members:  -Fine Dining Server-Cashier/Host-Busser-Food Runner-Cook
Job ID
2021-86503
Type
Regular Part-Time
Category
Food & Beverage
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - Interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.
Job ID
2021-87908
Type
Regular Full-Time
Category
Food & Beverage
Property
Ameristar Casino Hotel East Chicago
Job Locations
US-IN-East Chicago
- Reports to Sous Chef at start of shift to receive instruction as to daily specials and menu changes.- Supervises and directs line staff in absence of Sous Chef. - Sets up mis en place as per posted instructions. - Reports any spoilage or shortage to Sous Chef immediately. - Prepares recipe per standardized recipes and production sheets. - Must have knowledge of soups, sauces, quantity cooking, and proper food sanitation and handling. - Prepares plate menu items, as ordered, per specifications on hot food production line with strict attention to detail, speed, and accuracy. - Must be able to perform well under pressure, meeting production schedules to ensure orders are fulfilled in a timely manner. - Maintains work station in accordance with company and health department standards. - Maintains walk-in coolers in accordance with company and health department standards. - Assists in other areas of kitchen as instructed by Sous Chef.- At completion of service, puts all perishable foods in covered containers and refrigerates. - Cleans station and reports to Sous Chef for closing instructions. - Maintains a consistent and regular attendance record. - Other duties may be assigned. - Answers routine questions from co-workers. - Leads completion of daily tasks within the department or work unit. - Interacts with others when necessary to achieve desired outcomes.
Job ID
2021-83231
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- Clean slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas- Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs- Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
Job ID
2020-76247
Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- This position is responsible for providing superior service to our guests.- Must seek out opportunities to be of service.- Maintains highly visible patrols to ensure a safe gaming experience.- Assures quality support to other departments so that they may serve guests more effectively.- Promotes the property promotions and events.- Maintains public order and enforces safety rules.- Responsible for protecting property and assets.- investigates disturbances in the hotel, casino, or racing areas.- Creates fun and excitement with the customer.- Responsible for actively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationships.
Job ID
2020-77163
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
Full-Time and Part-Time positions are available! Apply to this job if you are interested in any of the positions below: Hosts: $11.00/hour  (FT/PT) Bussers/Runners: $8.75/hour + tips  (PT) Bartenders: $8.80/hour + tips  (FT/PT) Bar Porters: $11.00/hour  (FT) Supervisors: $15.50/hour  (FT) Cooks: $11.00-14.00/hour depending on experience  (FT/PT) Kitchen Deep Cleaner: $12.00/hour  (FT) Dishwashers: $11.00/hour  (FT/PT) *Note: BarstoolTM Sports Bar will be opening in late 2021 or early 2022. Those hired prior to restaurant opening date may have the option for similar work in other restaurants.
Job ID
2021-86961
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino at Charles Town Races
Job Locations
US-WV-Charles Town
Start, Refresh or Enhance Your Casino Career!We are currently looking for energetic and outgoing candidates to enroll in Paid Dealer School and Experienced Dealers to join the best at Ameristar East Chicago! Sign-On Bonus - up to $5,000 with endless growth opportunities!! Experienced Dealers will have the option of taking a refresher Dealer School class and be offered an hourly wage, plus tips.Team Members will receive:- $500 Sign-on Bonus at start date - $2,000 potential within the first 90 days- $2,500 potential within the balance of your first year Total Sign-On Earning Potential $5,000!!  Growth Opportunity: Ameristar East Chicago is committed to the growth and development of its Team Members. As you master your skill set, you will have the opportunity to learn new games and make more money. - Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-83979
Type
Regular Full-Time
Category
Casino Operations
Property
Ameristar Casino Hotel East Chicago
Job Locations
US-IN-East Chicago
Start, Refresh or Enhance Your Casino Career!We are currently looking for energetic and outgoing candidates to enroll in Paid Dealer School and Experienced Dealers to join the best at Ameristar East Chicago! Sign-On Bonus - up to $5,000 with endless growth opportunities!!Full-time and Part-time schedules availableNo cost for Dealer School – we pay you to learn Dealer School is paid at $7.25 per hour Once successful completion of Dealer School, you will be offered an hourly wage, plus tips.Team Members will receive:- $500 Sign-on Bonus at start date - $2,000 potential within the first 90 days- $2,500 potential within the balance of your first year Total Sign-On Earning Potential $5,000!!  Growth Opportunity: Ameristar East Chicago is committed to the growth and development of its Team Members. As you master your skill set, you will have the opportunity to learn new games and make more money. - Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-86473
Type
Regular Part-Time
Category
Casino Operations
Property
Ameristar Casino Hotel East Chicago
Job Locations
US-IN-East Chicago
 For full details on all our openings CLICK HERE  Restaurants Hiring at Hollywood Casino: - 99 Hops House- Celebrity Grill- Final Cut Steakhouse- Hollywood & GrindMany Opportunities to choose from all offering growth opportunity for driven/dedicated team members: - 99 Hops House - Cook II (Full time) - 99 Hops House - Waitperson (Part-time) - 99 Hops House Patio Server (Full-time) - Assistant Executive Chef- Banquet Server- Casino Bartender (Part-time)- Casino Bartender (Full-time)- Casino Beverage Server - Celebrity Grill Cook II - Final Cut Steak House - Cook II - Final Cut Steak House - Fine Dining Server (Part-time)- Sous Chef - Final Cut Steakhouse- Sous Chef - Hops House/Celebrity Grill- To-Go Cashier/Host- WaitpersonWhat else does Hollywood Casino Offer? - Team Member Discounts- Fun Team Member Events- Volunteer Opportunities- Team Member Recognition Programs- Volunteer Opportunities- Employee Referral Bonuses- 401k Investment Plan with 50% company match (for up to 6% of contributions)- Competitive benefits plans that are available to full time team members after 60 days of employment Do you know someone looking for a different career??  Tell your friends about any of our amazing opportunities!!Do you know someone who works here?? We offer a Team Member Referral Bonus, so make sure they know you are coming in for an interview, so they can take advantage of this great Bonus Opportunity!!   
Job ID
2021-81746
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino St. Louis
Job Locations
US-MO-St. Louis
- Responsible for completing all day-to-day activities in work areas to maintain service, product quality and cashiering responsibilities in a sanitary, safe and effective manner.- Coordinate food orders to support timely and efficient delivery to each table.- Deliver food from the kitchen to the guest, explaining all items as they are presented.- Determine guest needs and suggest products to enhance service and meet sales goals.- Assists guests in the selection of their order and package guest orders according to established recipes and outlet standards. - Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main credit cage.- Clear and transport dishes and glassware from table to dishwashing area.- Wash dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand, and place in storage areas- Sort and remove trash, placing it in the designated pickup/receptacle area. Clean garbage cans with water or steam.- Clean, mop and sweep entire kitchen area.- Keep all areas clean & stocked -  Perform other duties as assigned by leadership
Job ID
2021-84112
Type
Regular Full-Time
Category
Food & Beverage
Property
River City Casino & Hotel
Job Locations
US-MO-St. Louis
Housekeeping- Provide superior customer service- Stocks housekeeping supplies and linen.- Responsible for delivering housekeeping related items to guest rooms.- Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest.- Reports all maintenance needs and service issues.- Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays- Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed- Perform other duties as assigned by leadership. EVS Attendant- Adheres to all departmental and property policies and procedures regarding guest service standards.- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment.- Replaces toilet tissue and refills paper towel dispensers.- Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates.- Cleans all escalators and elevators.- Knows where all facilities in the casino are located.- Straightens chairs as needed.- Removes glasses, cups, paper, and debris from all assigned areas, per procedure.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters
Job ID
2021-86917
Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Property
River City Casino & Hotel
Job Locations
US-MO-St. Louis
- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.- Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.- Attends all departmental, company, and safety/first aid training programs as scheduled.- Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.- Checks identification of all persons that appear to be under 21 years of age.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-86920
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
River City Casino & Hotel
Job Locations
US-MO-St. Louis
Job Duties & Qualifications: - Background in CCTV, PC applications, electronic gaming, and electronic media preferred.- Prior casino and support service experience a plus.- Experience and/or willingness to learn to participate in a variety of investigations both independently and as part of a collaborative effort using both CCTV and data systems.- Must have written, mathematics, and verbal communication skills; must be fluent and literate in English.- Ability to maintain a high level of confidentiality and professionalism.- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.- Highly organized and detail oriented.- Thorough knowledge of casino games and operations preferred but not required.- Thorough knowledge of casino cheating, scams, card counting, and player evaluations preferred but not required.- Vision correctable to 20/20 with normal color acuity.
Job ID
2021-87320
Type
Regular Full-Time
Category
Security, Surveillance & EMT
Property
River City Casino & Hotel
Job Locations
US-MO-St. Louis
- Provides fast, flawless, personalized service to players. - Consistently builds and maintains rapport with guests. - Maintains knowledge of all aspects of the games dealt. - Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls. - Conducts assigned game according to procedure. - Ensures appropriate game protection. - Ensures appropriate game pace for all players. - Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience. - Ensures payouts are made quickly and accurately. - Fills and credits tables by verification of cheques. - Opens and closes tables according to established guidelines and procedures. - Maintains strict confidentiality in all company matters.
Job ID
2021-79604
Type
Regular Part-Time
Category
Casino Operations
Property
The Meadows Casino Racetrack
Job Locations
US-PA-Washington
- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Provides prompt, courteous and accurate dealing at assigned table(s).- Adheres to all West Virginia Gaming Commission, internal controls, and all other company and departmental policies and procedures as it relates to this position.- Performs accurate chip and cash transactions.- Receives wagers from customers and pays the appropriate game outcomes which are won by customers.- Maintains game security and protects company assets at all times.- Informs management of any irregular play; when a mistake is made; or, if a dispute arises.- Assists customers in understanding the rules and ensures adherence to established policies and procedures.- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.- Ensures behavior and appearance are in compliance with established standards.- Maintains a professional work environment with management and staff.- Maintains complete confidentiality of all company information at all times.- Participates in meetings and training as required.- Performs all job duties in a safe and responsible manner and reports safety hazards immediately.- Performs other duties as may be assigned by department and/or company management.
Job ID
2021-79321
Type
Regular Part-Time
Category
Casino Operations
Property
Hollywood Casino at Charles Town Races
Job Locations
US-WV-Charles Town
Job ID
2021-83872
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino at Charles Town Races
Job Locations
US-WV-Charles Town