Penn National Gaming, Inc.

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- Coordinates property advertising through media sources and vendors to ensure deadline materials are received and correct ads are running at all times. - Assesses promotional needs and coordinates point-of-sale materials, including ordering, artwork, and dispersal. - Handles guest complaints in a prompt, courteous, and professional manner and knows when to call upon management for assistance. - Maintains files and routes pertinent information to other departments. - Knowledgeable of all special events and promotions and assists with execution of such as needed. - Manages the trafficking of all electronic, print, outdoor, and in-house advertising so that creative deadlines are met for any type of advertising campaign and that the information contained therein is correct and timely. - Works out trade arrangements with radio stations (i.e., receives mentions or spots in exchange for tickets for the casino or showroom entertainment along with dinners and hotel rooms, if appropriate). - Actively participates in the creative process of ad campaigns and collateral for promotional events. - Proofreads/spell checks all collateral including direct mail; ensures promotional codes, dates/times/expiration dates are correct. - Ensures that collateral and signage is stocked/posted as needed, put up in a timely manner, and taken down or replaced when it becomes out of date. - Represents property at community events. - Completes reports, databases, and correspondence in a timely manner in order to meet deadlines as established by internal and external sources. - Assists in the creation of an annual marketing plan and budget in accordance with Margaritaville Resort Casino guidelines and Sr. Marketing Manager’s input. - Stays within budget and communicates variances and variance forecasts during monthly P&L reviews and in consultation with the Sr. Marketing Manager on an ongoing basis. - Maintains a monthly reconciliation binder with separate categories each month for print, radio, TV, outdoor, direct mail, special events, promotion, and production insertion/job orders. Reconciles bills with insertion/job orders as they come in. Investigates and follows up on any variances. Submits correct bills for payment to accounts payable in accordance with Margaritaville Resort Casino procedures to be established. - Maintains a computerized monthly budget spreadsheet showing budget to actual spends in all marketing spend areas. Attaches monthly variance/exception reports to each monthly spreadsheet as applicable. - Maintains two monthly binders; one for keeping copies of all Margaritaville Resort Casino print advertising and publicity copies and one for keeping copies of all Margaritaville Resort Casino competitor print advertising and publicity copies (including photos of outdoor advertising). - Maintains a cataloged tape library of all Margaritaville Resort Casino and Margaritaville Resort Casino competitor electronic advertising and publicity. - Monitors any vendor activities from inception to completion including advertising agency(s), media, artists, printer(s), signmaker(s), event planners, etc. - Ensures ads are approved by all necessary departments/individuals in accordance with Margaritaville Resort Casino guidelines prior to releasing them for publication/airing/display. - Assists in the resolution of Margaritaville Resort Casino and vendor challenges. - Monitors and directs all Margaritaville Resort Casino creative including logo and PMS color/typestyle consistency iAW (in accordance with) Margaritaville Resort Casino guidelines, signage, ad copy, print, electronic, and outdoor media in accordance with the Sr. Marketing Manager and the Margaritaville Resort Casino guidelines. - Monitors and directs all Margaritaville Resort Casino media placement iAW Margaritaville Resort Casino guidelines. - Provides reports as requested by the Sr. Marketing Manager including reach and frequency analysis, advertising effectiveness research, GRP/TRP, CPP, TSL, and Arbitron ratings/demographic analysis, competiveness (ongoing), and bids for creative (as requested iAW Margaritaville Resort Casino guidelines). - Assists in coordinating Margaritaville Resort Casino direct mail programs in accordance with the Sr. Marketing Manager’s and Margaritaville Resort Casino guidelines. - Maintains confidentiality of information and agrees to and signs the Margaritaville Resort Casino confidentiality agreement. - Designs graphics as needed for fliers, tent cards, newsletters, and the like. - Organizes and monitors photo/video shoots. - Other duties may be assigned.
Job ID
2021-90067
Type
Regular Full-Time
Category
Marketing & Entertainment
Property
Margaritaville Resort Casino
Job Locations
US-LA-Bossier City
- Provides fast, friendly, professional, and responsive customer service.- Adheres to established department and property policies and procedures regarding guest service standards.- Sets up bars for operation; cuts fruit; stocks ice; empties garbage.- Supports bartender needs; ices drink glasses and pours non-alcoholic drinks as needed.- Wipes counter areas, sinks, and floors as required to maintain a clean and safe workstation. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Maintains par stock levels and orders bar supplies as necessary; delivers orders.- Maintains equipment as required in accordance with established guidelines and safety procedures; reports any maintenance problems to manager.- Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures; sorts bottles and corrugated cardboard for recycling. - Resolves service issues according to established guidelines.- Maintains strict confidentiality in all company matters.
Job ID
2021-89583
Type
Regular Part-Time
Category
Food & Beverage
Property
Boomtown Bossier City
Job Locations
US-LA-Bossier City
- Reports to scheduled shift in proper uniform. - Sets up designated floor with ashtrays and cup holders if section requires such.- Circulates the floor giving equal attention to Table Games and Slots or assigned specific section.- Continuously combs the floor for empty cups and miscellaneous trash.- Keeps ashtrays clean at all times. No more than two butts at any time.- Pays bartender the correct amount for drinks if such service is required in assigned section or outlet.- Restocks napkins and condiments.- Stocks, cleans, and maintains all portable bars with soda, juice, coffee, and condiments.- Interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery.- Completes related job duties assigned by Supervisor.- Ensures that all areas assigned are maintained and clean during all periods of operation.
Job ID
2021-89585
Type
Regular Part-Time
Category
Food & Beverage
Property
Boomtown Bossier City
Job Locations
US-LA-Bossier City
- Determines call center operational strategies by conducting needs of the department.- Maintains and improves call center operations by monitoring system performance.- Answers calls and responds to emails.- Handles guests’ inquiries both telephonically and by email.- Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.- Enters new customer information into system.- Updates existing guest information.- Routes calls to appropriate resource.- Follows up guests’ calls where necessary.- Fulfills requests by clarifying desired information and forwarding requests.- Documents all call information according to standard operating procedures.- Completes call logs.- Produces call reports.
Job ID
2021-90491
Type
Regular Full-Time
Category
Hotel Operations & Retail
Property
Margaritaville Resort Casino
Job Locations
US-LA-Bossier City
Hiring immediately with a $1000 sign-on bonus Experienced Captain of the Watch candidates or Marine/EVS Supervisor, Janitorial/Custodial/Cleaning Management experience:- Adheres to all departmental and property policies and procedures regarding guest service standards.- Adheres to and enforces compliance with all regulations established by Louisiana State Police Gaming Division, United States Coast Guard, ABS Consulting, and other applicable agencies pertaining to riverboat gaming and vessel operations while adhering to all property policies and procedures.- Manages routine and preventative maintenance programs, all emergency procedures including fire, evacuation, etc., for the vessel. Ensures that all emergencies are drilled and documented regularly (every emergency drilled quarterly) to guarantee that employees are proficient in knowing how to handle any emergency.- Ensures compliance with OSHA standards and regulations, as well as state, local, and federal ordinances.- Participates in and contributes toward the initiatives established for marine operations.- Maintains strict confidentiality in all company matters.
Job ID
2020-76591
Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Property
Boomtown Bossier City
Job Locations
US-LA-Bossier City
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Assist managers and supervisors managing payroll, timekeeping, daily reports, staffing and other various duties that enable the managers and supervisors on a daily basis.- Complete and process all payroll, including but not limited to PTO, Leave, salary increases, transfers, promotions, and payroll adjustments.- Answer telephones, field and direct calls to the proper department or person, receive and distribute daily mail and will direct paper and electronic communications received and distribute accordingly.- Will handle confidential material for the department.- Maintain and track Slot Response time.- Track all paperwork regarding team member review, time off, transfers promotions, etc. for the department.- Enter, edit, and approve time for all department team members in KRONOS on a daily basis.- Liaison with HR regarding PTO, reviews, leave of absences and payroll adjustments and any department/property changes in policies and procedures as it relates to Casino Operations and the property.- Attend monthly meetings and prepare quarterly reports.- Maintain and track all purchase requisitions for Casino Operations through Coupa or other internal processes.- Assist with competitive shops to include phone, spreadsheet updates and property visits.- Assist with data entry regarding slot moves, conversions, and edits for the department, as well as auditing the slot floor for accuracy.- Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures. - Maintains the strictest confidence of any and all confidential and propriatary information disclosed by an PNG entity or by a guest of PNG Casinos.
Job ID
2022-91235
Type
Regular Full-Time
Property
Boomtown Bossier City
Job Locations
US-LA-Bossier City
Guest Service RequirementOur philosophy at Boomtown Casino in Bossier City is to proudly deliver a quality customer experience in a fun and friendly atmosphere, while working together to provide our team members with personal and professional growth opportunities.  Because of this philosophy, it is critical that all team members understand the importance of excellent guest service.  All of our positions, whether corporate, back of house, management, or front of house require a friendly persona and a willingness to interact and provide fun, professional and friendly guest service.  Guests are not our only customers; fellow team members are our internal customers as well.  By joining the Boomtown team, you are committing yourself to these values and acknowledging your dedication to providing excellent guest service for our guests and our internal team, at all times.Safety Requirement:Safety is a core value at Boomtown Casino. The ability to work safely and prevent personal injury is a key job requirement of every position.  Each Team Member is also expected to be committed to the safety of fellow Team Members and our guests and demonstrate that commitment through daily actions.Position SummaryMaintains cleanliness in all public areas of the Casino, guest and team member restrooms and team member restaurant as well as responds to guest requests while working on the Casino floor. Works closely with the Captain of the Watch, and/or Supervisor on duty. Follows the basic quality and cleanliness standards for Boomtown Casino & Hotel.Duties and Responsibilities- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Boomtown Casino. (Continually)- Adhere to established department and property policies and procedures regarding guest service standards. (10%)- Clean restrooms, mirrors, sinks, counter tops, walls, cigarette urns, toilets/urinals and replace toilet tissue, soap, lotion and refills paper towel dispensers. (20%)- Empty trash bins and picks up loose papers from floors, sinks and counter tops as well as sweeps and mops floors. (10%)- Clean and polish all furniture, marble, brass, stainless stell, brass floor plates, and entrance door brass and kick door brass plates. (10%)- Cleans/dust all slot machines, which will include the facing, bases, and chairs of the slot machine. (5%)- Cleans and sweep around all pit tables as needed. (5%)- Clean all escalators and elevators, brass, lighting, walls, carpeting, and dust all Casino lighting and lampshades. (5%)- Know where all facilities in the Casino are. (5%)- Clean windows and window ledges where need as directed by EVS Supervisor. (5%)- Clean and sanitize all public telephones within the Casino areas. (5%)- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty. (10%)- All other duties as assigned.-  Licensing RequiredNone Important NoticeThis job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Based on business needs or guest service objectives, the incumbent in this position may be asked to perform other duties in addition to those listed above.
Job ID
2021-89569
Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Property
Boomtown Bossier City
Job Locations
US-LA-Bossier City
To perform this job successfully, an employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.- Coach, council and discipline staff.- Assign staff daily job duties- Write recipes, formulate and implement standards- Train cast to ensure consistency of product- Assure that sanitation and safety procedures are followed- Control food, Labor and associated costs- Produce food product for banquets- Attend BEO meetings, assist with input and organization of all BEO’s- Control quality of food for all banquets- Prepare banquet food, oversee plate ups, buffet set-ups and any other banquet related duties as assigned- Work in other areas during slow times as assigned by the Executive Culinary management.- Conduct daily meetings SUPERVISORY RESPONSIBILITIES:- Supervisor of daily shift production of product for outlet.- Orchestrate, schedule and supervise individual employees. - Coordinate with the Buffet Chef on employee needs and production. Council discipline, coach and train.
Job ID
2021-89317
Type
Regular Full-Time
Category
Food & Beverage
Property
Margaritaville Resort Casino
Job Locations
US-LA-Bossier City
- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property. - Reads food orders from computer printouts, and prepares food items, according to established menu plans. - Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests. - Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving. - Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. - Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines. - Coordinates with and communicates orders to dining room staff. - Prepares all food items accurately in a timely manner. - Completes all assigned prep items as written on prep sheet. - Uses and maintains all assigned areas and equipment in a sanitary, safe, and effective manner. - Observes and enforces Health Department regulations regarding food handling, storage, proper steam table temperature, and cleanliness of work environment. - Attends company training programs as scheduled. - Completes opening, closing, and other side duties as assigned by the supervisors. - Communicates as needed with Lead Cook and Sous Chefs. - Performs all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and departmental standards. - Maintains strict confidentiality in all company matters.
Job ID
2022-91327
Type
Regular Full-Time
Category
Food & Beverage
Property
Boomtown Bossier City
Job Locations
US-LA-Bossier City
$500 Sign-on Bonus- Responsible for the collection and counting of currency and chips derived from Casino games and devices.- In absence of Count Team Supervisor, directly supervises Drop/Count Team members.- Assists Count Team Supervisor in carrying out his/her duties and responsibilities in performing drop and count duties.- Signs out keys for count and drop duties.- Maintains a thorough knowledge of laws, rules, and regulations of the Gaming Commission, as well as company policies and procedures.- All other duties as assigned.- Responsible for operating currency counters, adding machines, and other Auditing functions.- Completes daily maintenance of all Count Room equipment as well as cleaning of Count Room.- Works professionally with other departments as needed to complete tasks.- Ensures company assets are properly accounted for and secured.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-90156
Type
Regular Full-Time
Category
Casino Operations
Property
Margaritaville Resort Casino
Job Locations
US-LA-Bossier City
$500 Sign-on Bonus - Responsible for the collection and counting of currency and chips derived from Casino games and devices.- In absence of Count Team Supervisor, directly supervises Drop/Count Team members.- Assists Count Team Supervisor in carrying out his/her duties and responsibilities in performing drop and count duties.- Signs out keys for count and drop duties.- Maintains a thorough knowledge of laws, rules, and regulations of the Gaming Commission, as well as company policies and procedures.- All other duties as assigned.
Job ID
2021-88931
Type
Regular Full-Time
Category
Casino Operations
Property
Margaritaville Resort Casino
Job Locations
US-LA-Bossier City
$500 Sign-on Bonus- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for the collection, counting, sorting, and wrapping of currency.- Participates in the transfer of currency off the floor.- Transports the currency to the restricted area for counting.- Ensures key control procedures are followed.- Responsible for operating currency counters, adding machines, and other Auditing functions.- Completes daily maintenance of all Count Room equipment as well as cleaning of Count Room.- Works professionally with other departments as needed to complete tasks.- Ensures company assets are properly accounted for and secured.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-90155
Type
Regular Full-Time
Category
Casino Operations
Property
Boomtown Bossier City
Job Locations
US-LA-Bossier City
- Adheres to all departmental and property policies and procedures regarding guest service standards- Maintain the floor surfaces in all public areas of the casino.- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino. (Continually)- Adhere to established department and property policies and procedures regarding guest service standards. (15%)- Vacuum, clean, extract, and bonnet buff the carpets daily. (15%)- Strip, seal, and scrub hard floors. (10%)- Scrub restroom floors. (10%)- Extract or shampoo carpets on a scheduled basis. (10%)- Clean all brass. (5%)- Assist regular shift co-workers in maintaining restrooms and casino floor. (10%)- This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty. (20%)- Able to climb and use a genie lift to clean chandeliers, globes, vents, bacon strips,etc. (5%)- All other duties as assigned
Job ID
2021-86632
Type
Regular Part-Time
Category
Facilities & Marine
Property
Boomtown Bossier City
Job Locations
US-LA-Bossier City
POSITION SUMMARYDeep Cleaner is generally responsible for the overall floor maintenance of hardsurface and carpeted (stripping, waxing, buffing, mopping, extraction & bonneting) areas of the property.  GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.) 1. Deliver superior internal and external guest service and work harmoniously with fellow team members.2. This job requires the use of specialized power equipment.3. Follow all safety requirements and procedures at all times.4. Perform preventative maintenance check on all equipment prior to and after each use.5. Ensure that safety equipment is provided and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials.6. Secure the work area and post proper safety notices for other users of the space prior to beginning work. Floor care, including routine mopping (dry and damp), buffing, burnishing, stripping and waxing on hard surface floors and stairs.7. Vacuuming, bonneting and extracting carpets, stairwells and upholstery; steaming grout and tile.8. Specific heavy duty cleaning of marble, chandelier, pit detail, and floor scrubbing9. Performs various tasks involved in the maintenance and upkeep of property and equipment, such as heavy duty and detailed cleaning10. Maintenance and cleaning of floor care equipment.11. Ensure that appropriate chemicals are being used on proper area.12. Other duties as assigned by supervision or management. WORKING CONDITIONS/ESSENTIAL FUNCTIONS•Ability to speak effectively with customers and/or team members.•Ability to create or carry out instructions furnished in written, oral, or diagram form.•Must be flexible to work varying shifts and time schedules as needed.•This position operates in a working environment that is subject to varying levels of noise, cold, heat, humidity, vibration, crowds, and smoke. •Ability to effectively and efficiently move from floor to floor as needed.•This position requires physical mobility (bending, crawling, kneeling, reaching, pushing, pulling, balancing, etc.) and the ability to lift and move up to 60 pounds in order to perform utility duties. •This position requires repetitive use of hands, arms, legs, and hand eye coordination.
Job ID
2021-82561
Type
Regular Full-Time
Category
Facilities & Marine
Property
Margaritaville Resort Casino
Job Locations
US-LA-Bossier City
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Determines guest needs and suggests menu items to enhance service and meet sales goals.- Prepares a variety of food and beverage orders according to established recipes and outlet standards.- Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage.- Maintains cleanliness and supplies in side stations; cleans and wipes down workstation and utensils before and after each assignment.- Stocks foods in their proper place in food storerooms and rotates stock as necessary.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Job ID
2021-89601
Type
Regular Part-Time
Category
Food & Beverage
Property
Boomtown Bossier City
Job Locations
US-LA-Bossier City
- Serves food, beverages, or desserts to guests in such settings as take-out counters of 24/7 café venue.- Performs cleaning duties such as sweeping, mopping, and transporting dishes to keep equipment and facilities sanitary.- Scrubs and polishes counters, steam tables, and other equipment; cleans glasses, dishes, and fountain equipment.- Wraps menu items such as sandwiches, hot entrees, and desserts for serving or for takeout. - Prepares bills for food using MICROS POS; accepts payment or makes change.- Brews coffee and tea; fills containers with requested beverages.- Cooks food or prepares food items such as sandwiches, pizzas, and salads, using standard formulas or following directions.- Replenishes foods at serving stations.- Balances receipts and payments in cash drawers.- Takes guests’ orders and enters orders into MICROS POS, giving ticket receipts to guests when needed to identify filled orders.- Adds relishes and garnishes to food orders, according to recipe/instructions.- Delivers orders to kitchens and picks up and serves food when it is ready.- Orders items needed to replenish supplies.- Sets up dining areas for meals and clears them following meals.- Performing for or Working Directly with the Public- Performing for people or dealing directly with the public. This includes serving guests in restaurants and stores and receiving clients or guests.
Job ID
2021-90582
Type
Regular Full-Time
Category
Food & Beverage
Property
Margaritaville Resort Casino
Job Locations
US-LA-Bossier City
Promotions and Events assists Promotions and Events Manager and Supervisor with development and implementation of a variety of special events including promotions, drawings, and player parties. - Coordinates all events with internal departments and external vendors.- Execution of a variety of promotions and events. These are to include: Drawings, Slot Tournaments, Blackjack Tournaments, and Player Events.- Maintains all necessary forms and office items as needed for execution.- Keeps track of all expenses, as they are related to various promotions and events, for business analysis purposes.- Develops and maintains strong relationships with event vendors, labor organizations, and property departments.- Works with all forms of management, both Marketing and other internal departments, to develop and execute events on time and with minimal error. - Maintains quality assurance at all events and ensures the overall Marketing strategy and goals.- Provides superior service to all patrons and vendors, as expected by all employees of MGV-BC.- Will be responsible for research and bid requests to ensure quality items are available for promotional giveaways.- Monitors and reviews all promotional programming and tournaments to maintain compliance with LA State Gaming Regulations. - Provides concise documentation, post promotion or event, for business analysis review. - Assists all other departments in Marketing as requested.- Additional duties as assigned.
Job ID
2021-82998
Type
Regular Full-Time
Category
Marketing & Entertainment
Property
Margaritaville Resort Casino
Job Locations
US-LA-Bossier City
- To provide prompt, professional and friendly service to our guests. Maintain the area clean, fully stocked. And adhere to all policies and procedures. Directly responsible for delivering food promptly and fresh/hot to guest tables and follow direction and assignments as requested by management.  - Create a positive guest experience. Smile, be helpful and friendly at all times - Answer questions, take responsibility to get answers and anticipate our guest's needs and problems. - Greet guest(s) cordially when delivering items to the table or tables. - Assists guest(s) in any way possible to ensure customer satisfaction. - Adhere to sanitation rules and regulations. - Keep station stocked with necessary supplies at all times. Maintain inventory of paper goods, trays, plates, bowls by keeping shelves organized and notifying Supervisor of need. - Conduct any other related duties as assigned by Supervisor. - Knowledgeable of floor layout and table maps.  - Assist servers in resetting their tables at all times if needed. - Breakdowns external expo line and cleans at the end of the shift.  - Sorts all items. - Spot wipes external expo line during the course of the shift.  - Attend daily preshift meeting to communicate business volume, entertainment schedule, and Marketing information to inform employees. - Provide harmonious working environment while being sensitive to the needs of the employees and the guests. 
Job ID
2021-89675
Type
Regular Part-Time
Category
Food & Beverage
Property
Margaritaville Resort Casino
Job Locations
US-LA-Bossier City
- To provide prompt, professional and friendly service to our guests. Maintain the area clean, fully stocked. And adhere to all policies and procedures. Directly responsible for delivering food promptly and fresh/hot to guest tables and follow direction and assignments as requested by management.  - Create a positive guest experience. Smile, be helpful and friendly at all times - Answer questions, take responsibility to get answers and anticipate our guest's needs and problems. - Greet guest(s) cordially when delivering items to the table or tables. - Assists guest(s) in any way possible to ensure customer satisfaction. - Adhere to sanitation rules and regulations. - Keep station stocked with necessary supplies at all times. Maintain inventory of paper goods, trays, plates, bowls by keeping shelves organized and notifying Supervisor of need. - Conduct any other related duties as assigned by Supervisor. - Knowledgeable of floor layout and table maps.  - Assist servers in resetting their tables at all times if needed. - Breakdowns external expo line and cleans at the end of the shift.  - Sorts all items. - Spot wipes external expo line during the course of the shift.  - Attend daily preshift meeting to communicate business volume, entertainment schedule, and Marketing information to inform employees. - Provide harmonious working environment while being sensitive to the needs of the employees and the guests.
Job ID
2022-91323
Type
Regular Part-Time
Category
Food & Beverage
Property
Margaritaville Resort Casino
Job Locations
US-LA-Bossier City
- Responsible for providing guidance and daily supervision to staff in the Facilities department.- Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Responsible for supporting compliance to departmental budgets.- Assists with all maintenance and construction projects and suggests best practices for using in-house resources or outside vendors.- Inspects projects after completion for satisfactory results.- Assists with grounds crew and maintenance of property grounds, if applicable.- Responds to all emergencies per established procedures and assists team members/resources in the event of an emergency.- Assists with ensuring OSHA standards are followed.- Adheres to preventive maintenance schedules for facility.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.- Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
Job ID
2021-83888
Type
Regular Full-Time
Category
Facilities & Marine
Property
Margaritaville Resort Casino
Job Locations
US-LA-Bossier City